This Privacy Policy explains how Qorixen Sàrl (“we”, “our”, “us”) collects and processes your personal data when you use our website www.electrodes.ch. We comply with the Swiss Federal Act on Data Protection (FADP).
1. Data Controller
Qorixen Sàrl
Rue de Bourg 27
1003 Lausanne – Switzerland
Email: shop@electrodes.ch
2. What Data We Collect
We collect the following categories of personal data:
- Contact details (name, email, address, phone number) when you place an order or contact us.
- Order information (products purchased, delivery address, payment status).
- Payment details (processed securely by PayPal or PostFinance – we do not store your card data).
- Technical data (IP address, browser type, device information, basic usage statistics).
3. Purpose of Processing
We use your data to:
- Process and deliver your orders.
- Communicate with you regarding your purchases.
- Comply with accounting and legal obligations.
- Improve our website and customer experience.
- Send you marketing communications, if you have explicitly consented.
4. Legal Basis
We process your personal data based on:
- Contract performance (to fulfill your order).
- Legal obligations (e.g. tax and accounting).
- Legitimate interests (website security, service improvement).
- Consent (for newsletters or promotional emails).
5. Data Storage and Retention
We keep your personal data only as long as necessary for the purposes described above or as required by law (e.g. 10 years for accounting records under Swiss law).
6. Data Sharing
We may share your data only with:
- Service providers (e.g. shipping companies, payment processors).
- Authorities when required by law.
We do not sell or rent your personal data to third parties.
7. International Transfers
If your data is processed outside Switzerland, we ensure adequate protection is in place (e.g. based on adequacy decisions or standard contractual clauses).
8. Your Rights
You have the following rights under the FADP:
- Access to your personal data.
- Correction of inaccurate data.
- Deletion of your data, unless legal obligations require retention.
- Restriction of processing in certain cases.
- Right to object to processing for direct marketing.
To exercise these rights, contact us at shop@electrodes.ch.
9. Security
We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
10. Changes
We may update this Privacy Policy from time to time. The latest version is always available on our website.
11. Contact
For questions about this Privacy Policy, please contact:
Qorixen Sàrl
Rue de Bourg 27
1003 Lausanne – Switzerland
Email: shop@electrodes.ch